Support Agent Admin by Nova (CIVAI)

Reviewed 1d ago.

• tools: 82 tools scanned
• metadata: scanned

No findings.

Tools (82)

• admin__list_agents

  List all Support Agents for the signed-in owner.

• admin__list_top_agents

  List busiest CRM agents (limit 5–10).

• admin__get_agent

  Return full agent metadata including chat/public/iframe links.

• admin__get_agent_analytics

  Pipeline overview on one agent_id (totals + top visitors).

• admin__list_sessions

  Filtered drill-down on visitor sessions (requires filter_by).

• admin__get_chat

  Open a lead chat by visitor_id, email, phone, or contact handle.

• admin__pending_reply_count

  Count pending replies on an agent.

• admin__create_agent

  Create a new Support Agent for CRM/outreach.

• admin__update_agent

  Update Support Agent settings (partial patch — only send fields to change).

• admin__delete_agent

  Permanently delete a Support Agent.

• admin__import_contacts

  Import contacts onto an agent.

• admin__send_message

  Send follow-up via WhatsApp, email, or Instagram.

• admin__send_followup

  Send follow-up via admin_followup channels.

• admin__bulk_followup

  Bulk follow-up to filtered visitors.

• admin__list_attachments

  List knowledge-base attachments on a Support Agent.

• admin__get_attachment_content

  Read converted markdown or database schema summary for one attachment.

• admin__upload_attachments

  Upload files to agent KB (PDF/DOCX/TXT → prose; CSV/XLSX/SQLite → database).

• admin__regenerate_attachment

  Re-process one attachment (re-convert or re-extract schema).

• admin__delete_attachment

  Delete one agent KB attachment.

• admin__get_crm_unreplied_alert_config

  Read CRM unreplied digest email settings.

• admin__update_crm_unreplied_alert_config

  Update CRM unreplied digest email settings.

• admin__upload_agent_icon

  Upload agent icon (JPEG/PNG/WebP, max 2MB, base64).

• admin__compose_draft

  AI-compose a draft reply for one visitor session (Zap; does not send).

• admin__end_conversation

  Mark visitor conversation ended (stops IG/WA follow-ups).

• admin__resume_conversation

  Resume a paused visitor conversation.

• admin__bulk_delete_sessions

  Delete multiple visitor sessions and their files.

• admin__list_session_labels

  List visitor session label catalog for an agent.

• admin__update_session_label

  Update catalog label (e.g. disable_auto_reply).

• admin__set_session_labels

  Replace labels on one visitor session.

• admin__bulk_set_session_labels

  Merge labels onto multiple visitor sessions.

• admin__list_channel_accounts

  List available channel accounts for assignment (IG, X, Telegram, SMTP).

• admin__assign_whatsapp_account

  Assign or remove WhatsApp Web account on agent.

• admin__assign_instagram_account

  Assign or remove Instagram account on agent.

• admin__assign_x_account

  Assign or remove X account on agent.

• admin__assign_telegram_account

  Assign or remove Telegram account on agent.

• admin__assign_jiji_account

  Assign or remove Jiji account on agent.

• admin__assign_smtp_account

  Assign or remove SMTP account on agent.

• admin__set_pool_mode

  Enable/disable pool fallback for x, instagram, or telegram channel.

• admin__list_followup_runs

  List bulk follow-up runs for an agent.

• admin__get_followup_run

  Get one follow-up run with progress log.

• admin__resume_followup_run

  Resume an interrupted follow-up run.

• admin__compose_bulk_draft

  AI-compose shared bulk follow-up draft (agent voice only).

• admin__preview_followup_email

  Preview rendered follow-up email HTML.

• admin__export_contacts

  Export filtered contacts as CSV (returns csv_content in result).

• admin__transfer_agent_owner

  Transfer agent ownership to another subscribed Nova user.

• admin__generate_agent_preview

  AI-generate agent title/instructions/context from business description.

• admin__list_connectors

  List WhatsApp, Instagram, Email, X connector status for a support agent.

• admin__suggest_targets

  AI-propose Instagram or X @targets for a discovery scan (depth/breadth optional).

• admin__run_scan

  Start a leads discovery scan (whatsapp, instagram, x, telegram, or jiji).

• admin__continue_scan

  Continue a scan paused for selection (WhatsApp/Telegram groups or IG/X targets).

• admin__list_scans

  List past and active leads discovery scans for an agent.

• admin__get_scan

  Get one scan with paginated leads (status, progress, leads).

• admin__list_scan_results

  Alias of get_scan — read leads from an active or completed scan.

• admin__delete_scans

  Delete one or more completed scan runs (does not delete schedules).

• admin__import_leads

  Import discovered leads into the agent CRM (outreach: none|immediate|bulk_followup).

• admin__clear_discovery_cache

  Clear Leads Discovery scan cache for an agent (seen handles / WA progress).

• admin__create_scan_schedule

  Create an auto-scan schedule (Import Only or Message now outreach).

• admin__list_scan_schedules

  List auto-scan schedules for an agent.

• admin__update_scan_schedule

  Update or pause/resume an auto-scan schedule.

• admin__delete_scan_schedule

  Delete an auto-scan schedule.

• admin__trigger_scan_schedule

  Run an auto-scan schedule immediately (Run now).

• admin__get_discovery_analytics

  Get sourced-leads analytics for an agent (window e.g. 7d, 30d).

• sheets__create_sheet

  Run Google sheets action: create sheet

• sheets__generate_sheet

  Run Google sheets action: generate sheet

• sheets__list_sheets

  Run Google sheets action: list sheets

• sheets__get_sheet

  Run Google sheets action: get sheet

• sheets__update_sheet

  Run Google sheets action: update sheet

• sheets__delete_sheet

  Run Google sheets action: delete sheet

• sheets__converse

  Reply conversationally when the request is ambiguous or needs clarification.

• docs__create_doc

  Run Google docs action: create doc

• docs__list_docs

  Run Google docs action: list docs

• docs__get_doc

  Run Google docs action: get doc

• docs__rewrite_doc

  Run Google docs action: rewrite doc

• docs__delete_doc

  Run Google docs action: delete doc

• docs__converse

  Reply conversationally when the request is ambiguous or needs clarification.

• calendar__add_event

  Run Google calendar action: add event

• calendar__check_events_today

  Run Google calendar action: check events today

• calendar__check_events_week

  Run Google calendar action: check events week

• calendar__convert_timezone

  Run Google calendar action: convert timezone

• calendar__update_event

  Run Google calendar action: update event

• calendar__delete_event

  Run Google calendar action: delete event

• calendar__converse

  Reply conversationally when the request is ambiguous or needs clarification.