SecondAppraisal Total-Loss Intake

Reviewed 1d ago.

• tools: 5 tools scanned
• metadata: scanned

No findings.

Tools (5)

• submit_total_loss_intake

  Submit a vehicle owner's total-loss situation to SecondAppraisal on their behalf. Minimum: one of customer.phone / customer.email, your `agent` self-identification, and a `consent.attestation`. Returns a receipt with `customer_confirmation_url` (one tap confirms), a relayable `customer_message`, an optional `preliminary` market read, `contact_policy` (we will email/text a welcome and a person will call to confirm the request came from the customer or their agent), and `pricing` — the consultation is free; if the owner wants more, Appraisal Research is $199 (paid up front, no guarantee) or Appraisal Research + Negotiation is $495 with a $25 discount for customers you send ($470; a card HOLD captured only after the settlement improves by $1,000+, otherwise nothing is charged). The $25 applies to representation only. You may quote `pricing` verbatim; payment always happens on our site by the customer's own click (`checkout` links appear once they have confirmed) — never collect card detai

• get_intake_status

  Fetch the current receipt for a submitted intake (status, confirm link while still confirmable, preliminary).

• upload_valuation_report

  Attach the insurer's Market Valuation Report (CCC / Mitchell PDF) to a submitted intake. We parse it (vehicle, mileage, offer, insurer, loss date) and refresh the preliminary. Allow up to two minutes.

• get_preliminary_estimate

  A no-commitment early market read for a vehicle: comparable listing prices near the customer (10th percentile / median / 90th), an odometer-adjusted mid, and the gap vs the insurer's offer. Not an appraisal. Nothing is stored about the customer.

• get_state_total_loss_rules

  State-specific total-loss facts: threshold and method, whether an independent appraiser must be licensed there, whether third-party appraisals are allowed, statute citations, must-know rights, common pitfalls, and the consumer hotline.