Widely
Connect your communications to your AI.
- 1.0.0
- Version
- remote
- Transport
- 59
- Tools
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Tools (59)
list_identities
Returns the phone numbers, caller IDs, verified SIM numbers, PBX extensions, and eSIMs on this Widely seat, with the provider that supplies each and what it can do.
search_calls
Finds phone calls on this Widely seat by date range, direction, contact name, or number. Returns one row per phone call, with direction, duration, outcome, the identity used, and whether a transcript or recording exists.
get_call
Returns full detail for one phone call, identified by call_id, including which identity and provider carried it.
get_transcript
Returns stored transcript text already saved for a phone call. Does not start a new transcription. While speaking is still in progress, the status is in_progress. Returns no_transcript only after the conversation has ended with no stored text.
get_recording
Returns a short-lived streaming link for a recorded phone call. Business plan, and the grant includes recordings.read.
list_voicemails
Returns recent voicemails on this seat with caller, time, duration, and transcript text when one is stored.
get_voicemail
Returns one voicemail by call_id, including its transcript. include_audio also returns a short-lived audio link on Pro and above.
search_messages
Searches this user's Widely, SMS, and WhatsApp threads by keyword and date. Returns message text with sender and thread. Support and assistant threads are excluded.
get_thread
Returns messages in one thread, oldest first. before is an ISO 8601 cursor for older pages.
search_contacts
Finds saved contacts on this seat by name. Returns names and phone numbers.
send_message
Sends an SMS or a Widely message to a phone number or saved contact. Pro plan. Sending happens on this request.
request_call
Rings the user's phones. After one answers, dials the destination into that same conversation. The result shows as an outgoing phone call. The user speaks on it. Pro plan. If no phone answers, the destination is not dialled.
get_usage
Returns the eSIM data balance and minutes already used on this seat. company=true covers the whole account on Business.
get_forwarding
Returns how this seat's numbers are forwarded. Pro plan.
update_forwarding
Points a verified number at a business number on this seat, or stops forwarding when forward_to is empty. Pro plan.
request_transcript
Asks Widely to transcribe a recording that has no text yet. Pro plan.
request_speak
Dials the number and the assistant handles the task on the phone. Business plan. The user's own phones stay quiet unless connect_user is true. Returns immediately with call_id. An empty transcript means speaking is still in progress. connect_user true asks the person to hold, rings the user's phones into the same conversation, and the assistant leaves.
list_pbx
Returns shared numbers and phone menus. This user and the account owner need Business.
get_account
Returns the plan, wallet balance, how many people are on the account, how many eSIMs are live, and which setups this seat can run.
list_phone_system
Returns numbers and who answers them, AI receptionists, press-1 menus, queues, and opening hours. The owner needs Business for shared phone-system features; queue agents, shared-number users, and direct person targets need Business too.
list_team
Returns people on this account and pending email invites.
search_numbers
Find Widely phone numbers available for a country and an optional city, with the monthly price. Use this when a local number is needed. No sign-in. This does not purchase a number.
quote_number
Price a Widely phone number for a country, including the monthly amount and whether local calls are included. Use this when a UK, US, Israeli, or other local number is needed. No sign-in. This does not purchase the number.
quote_port
Price moving an existing number onto Widely. Use this when the current number should be kept. The move is not instant. No sign-in. This does not start the move.
get_port
Returns the current status of a port request. A port is not instant.
quote_esim
Price Widely travel data for a country. Use this when a trip needs data and not a home mobile service. Pay as you go per GB, with no data package. An optional gb value returns an estimate billed in 0.1 GiB steps. No sign-in.
discover_services
Find a home mobile service Widely can provide for a country, including eSIM or physical SIM, native voice, SMS, a mobile number, and a regular or kosher line when the offer includes it. No sign-in. An empty list means nothing is listed yet. Travel data for a trip is a separate Widely product.
quote_service
Price one listed home mobile service for a form factor and number line that offer allows. The amount comes from that offer. No sign-in. This is separate from Widely travel data.
quote_call
Returns the price for dialling a destination number or country. No sign-in. This does not place the call.
list_plans
List Free, Pro, and Business monthly prices. Each monthly figure is per user. Quote that amount. Do not round it and do not call it an account price. No sign-in. This does not change the plan. Business covers the office phone system.
invite_member
Emails an invitation to join this Widely account. New users start Free; there is no account user limit.
upsert_receptionist
Creates or edits an AI receptionist. The account owner needs Business. It speaks with the caller and does not transfer the live conversation to a person.
upsert_menu
Creates or edits a press-1 menu. The account owner needs Business. A direct person target and every queue agent also need Business.
upsert_queue
Creates or edits a queue. The account owner and every queue member need Business; calls ring only signed-in, available members.
upsert_hours
Creates or edits a named weekly schedule. The account owner needs Business. day is 0 for Monday through 6 for Sunday; start and end are HH:MM.
set_number_routing
Points a number at ring_me, personal_assistant, a receptionist, a menu, a queue, voicemail, busy, or decline. An optional closed target uses the opening hours. A shared line, receptionist, menu, or queue needs Business.
submit_product_note
Sends Widely a note about a missing capability, a complaint, or a use case to build. No account is required. reply_url, when it is https, receives each desk reply. Returns conversation_id. Passing that id on a later request adds to the same thread.
get_product_note
Returns one product-note thread by conversation_id, oldest first. No account is required. Does not list other threads.
subscribe_events
Sets the https URL that receives call.started, call.ended, and speak.completed for this seat. events chooses which of those names to receive. Omitting events receives all three. An empty webhook_url stops delivery.
search_help
Returns public product facts and in-app menu names for a question. No sign-in. Does not return a price.
uk_divert_number
Returns the UK shared Always-forward destination and the dial code. No sign-in.
delete_account_steps
Returns how a customer deletes a Widely account, including the in-app path and the confirmation word. Signup uses a one-time code. No sign-in. The response does not include a customer name and does not include a refund.
port_requirements
Returns the documents a number port needs. No sign-in. Does not submit a port.
esim_install_steps
Returns the eSIM install path and the APN. The APN is null when this profile has no APN. No sign-in.
get_account_balance
Returns the live wallet total for this seat, the same headline as Home and Wallet. The response has no spendable or reserved breakdown.
list_wallet_activity
Returns the wallet ledger of top-ups, product debits, and holds. Each row includes the customer label.
explain_charges
Returns charges already on this account, with amounts and labels. An empty list means there is no matching charge.
list_payment_methods
Returns masked saved cards and bank methods: brand, last4, and default. A processor id is not included.
get_data_rate
Returns this customer's pay-as-you-go data ladder, starting from data already used this period. This is the account rate, separate from the public shelf. Omitting gb returns the volume points.
check_call_rate
Returns the per-minute rate to a destination country or number for this account. The rate depends on the destination.
get_did_rate
Returns an indicative monthly phone-number price for a country, using this account's rate checker.
list_did_numbers
Returns this account's phone numbers, including numbers that stay inactive until identity registration is finished.
list_wallet_refunds
Returns first-eSIM wallet top-ups that can be refunded to the card: the profile has not been installed and the top-up is inside the refund window.
get_auto_topup
Returns whether auto top-up is on, and the threshold and amount.
get_notification_preferences
Returns notification toggles and the low-balance threshold.
run_esim_connection_check
Asks this user's Widely app to check the eSIM and returns a request_id. A result of no_install_yet means the profile may have been installed from a QR and the Widely app is not on that phone. An APN is not included.
get_esim_connection_check
Returns the result of an eSIM connection check for request_id, including fail and warn items. Phone settings are not changed.
ask_support
Writes a message into this user's Support chat for a person to read. Any connected account can send it. Support's own assistant does not answer this message. text is what is needed and what was already tried.
read_support
Returns messages in this user's Support chat, oldest first. Any connected account can read it. Other chats are not included.