npm · swsd-mcp
SWSD_TOKEN (required) · secret — SolarWinds Service Desk admin token (JWT). Generate in the SWSD UI: Setup -> Users & Groups -> Users -> [your user] -> Actions -> Generate JSON Web Token. Service Desk administrator rights required.
SWSD_BASE_URL — SWSD API base URL. US tenants: https://api.samanage.com (default). EU tenants: https://apieu.samanage.com.
SWSD_PROFILE — Tool registration profile: 'triage' (14 read-heavy tools), 'agent' (37 default), 'knowledge' (15 KB-author), 'operations' (64 ITSM operations tools), 'full' (66 every tool).
SWSD_WRITE_MODE — Write safety mode: 'live' calls SWSD normally; 'dry-run' returns write payload previews without sending writes; 'disabled' rejects write tools.
SWSD_ATTACHMENT_ROOT — Optional real-path boundary for local file_path attachment uploads over stdio. Files outside this directory are rejected.