Groove MCP by usefulapi

Reviewed 1d ago.

• tools: 16 tools scanned
• metadata: scanned

No findings.

Tools (16)

• groove_list_conversations

  List support conversations (tickets) in the shared inbox, with rich filters. Filter by state, channel_id, folder_id, tag_name, assigned, starred, or keywords; paginate with first/after. Groove GraphQL: conversations(filter: ConversationFilter).

• groove_get_conversation

  Get a single conversation by id — subject, state, assignment, contact, channel, counts, and tags. Groove GraphQL: conversation(id: ID!).

• groove_list_contacts

  List customer contacts (people who wrote in). Optional keyword search over name/email; paginate with first/after. Groove GraphQL: contacts(keywords: String).

• groove_get_contact

  Get a single contact by id — name, email, role, type, and conversation count. Groove GraphQL: contact(contactId: ID!).

• groove_list_agents

  List agents (support staff / users) in the account, with role and state. Paginate with first/after. Groove GraphQL: agents.

• groove_list_channels

  List channels (mailboxes / inboxes — email, chat, etc.) configured in the account. Paginate with first/after. Groove GraphQL: channels.

• groove_list_tags

  List tags defined in the account (id, name, color) — use tag ids with the tag/untag write tools. Paginate with first/after. Groove GraphQL: tags.

• groove_list_folders

  List folders (saved views / smart folders that group conversations), with conversation counts. Paginate with first/after. Groove GraphQL: folders.

• groove_list_teams

  List teams (groups of agents that conversations can be assigned to). Paginate with first/after. Groove GraphQL: teams.

• groove_close_conversation

  CLOSES a conversation (marks it resolved) in the shared inbox. Groove GraphQL: conversationClose.

• groove_open_conversation

  RE-OPENS a closed/snoozed conversation in the shared inbox. Groove GraphQL: conversationOpen.

• groove_snooze_conversation

  SNOOZES a conversation until the given time (ISO8601) — it drops out of the inbox until then. Groove GraphQL: conversationSnooze.

• groove_star_conversation

  STARS a conversation (flags it for attention) in the shared inbox. Groove GraphQL: conversationStar.

• groove_assign_conversation

  ASSIGNS a conversation to an agent and/or team. Pass agent_id, team_id, or both (at least one is required). Groove GraphQL: conversationAssign.

• groove_tag_conversation

  ADDS tags (by tag id) to a conversation. Use groove_list_tags to find tag ids. Groove GraphQL: conversationTag.

• groove_untag_conversation

  REMOVES tags (by tag id) from a conversation. Use groove_list_tags to find tag ids. Groove GraphQL: conversationUntag.