Re:amaze MCP by usefulapi
Manage Re:amaze conversations, messages, contacts and help articles.
- 1.11.1
- Version
- remote
- Transport
- 17
- Tools
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Tools (17)
reamaze_list_conversations
List/search conversations (support tickets). All filters optional; returns a page of conversations. Re:amaze REST: GET /conversations.
reamaze_get_conversation
Get a single conversation by its slug. Re:amaze REST: GET /conversations/{slug}.
reamaze_list_messages
List messages. If `conversation` (a slug) is given, list that conversation's messages (GET /conversations/{slug}/messages); otherwise list messages across the brand (GET /messages). All other filters optional. Re:amaze REST.
reamaze_list_contacts
List/search contacts (customers). All filters optional; returns a page of contacts. Re:amaze REST: GET /contacts.
reamaze_get_contact
Get a single contact (customer) by identifier (email or id). Re:amaze REST: GET /contacts/{identifier}.
reamaze_list_articles
List/search help-center (knowledge-base) articles. All filters optional. Re:amaze REST: GET /articles.
reamaze_get_article
Get a single help-center article by its slug. Re:amaze REST: GET /articles/{slug}.
reamaze_list_staff
List staff (agent) accounts on the brand. Re:amaze REST: GET /staff.
reamaze_list_channels
List channels (inboxes: email, chat, social, etc.). Channel slugs are used as `category` filters. Re:amaze REST: GET /channels.
reamaze_get_channel
Get a single channel by its slug. Re:amaze REST: GET /channels/{slug}.
reamaze_report_volume
Get the conversation-volume report (counts over time). Both dates optional. Re:amaze REST: GET /reports/volume.
reamaze_report_response_time
Get the response-time report (how quickly conversations were answered). Both dates optional. Re:amaze REST: GET /reports/response_time.
reamaze_create_conversation
Create a new conversation (support ticket) with its first message. Re:amaze REST: POST /conversations.
reamaze_reply_conversation
Add a message to an existing conversation — a customer-facing reply or an internal note. Re:amaze REST: POST /conversations/{slug}/messages.
reamaze_update_conversation
Update fields on an existing conversation (subject, status, tags, assignee). Only provided fields change. Re:amaze REST: PUT /conversations/{slug}.
reamaze_create_contact
Create a new contact (customer). Re:amaze REST: POST /contacts.
reamaze_update_contact
Update fields on an existing contact. Only provided fields change. Re:amaze REST: PUT /contacts/{id}.